Recently, the Contra Costa County Anyone, Anywhere, Anytime (A3) program announced the launch of its new dashboard.
Contra Costa Health (CCH) continues to expand and develop its A3 program, which provides an alternative to law enforcement responding when someone is experiencing a mental health crisis. This new resource, updated weekly, centralizes A3’s reporting on call volume, mobile response details, client demographics, and other key metrics. Users can filter data by city, number of individuals served, total calls, or mobile responses.
The dashboard also features charts showing when and how A3 interacts with law enforcement and the agencies who have called A3 for support.
Between July 1, 2023 – May 4, 2024, A3 has received 11,434 calls in which 7,896 were screened for crisis. Of those calls, 1,717 calls were related to education, support and follow up.
Law enforcement agencies who have contacted A3:
- 270 – Concord
- 229 – Sheriff
- 77 – Pittsburg
- 47 – Martinez
- 34 – Pleasant Hill
- 28 – San Pablo
- 21 – Richmond
- 19 – Danville
- 17 – Lafayette
- 16 – Clayton
- 15 – Bay Point
- 14 – Brentwood
- 14 – Walnut Creek
- 12 – Antioch
Median Response Travel Time by City (in-person crisis assessments)
- 40 minutes – Oakley
- 31 minutes – Brentwood
- 29 minutes – San Ramon
- 28 minutes – Danville
- 27 minutes – El Cerrito
- 26 minutes – Lafayette
- 26 minutes – Antioch
- 25 minutes – Richmond
- 23 minutes – El Sobrante
- 22 minutes – Clayton
- 22 – San Pablo
- 21 – Pittsburg
- 19 – Rodeo
- 18 – Walnut Creek
- 17 – Bay Point
- 17 – Concord
- 14 – Pleasant Hill
- 8 – Martinez
Law Enforcement Engagement
- 958 – Law Enforcement Not involved
- 435 – A3 Called Law Enforcement, Law Enforcement On-Site
- 229 – Law Enforcement Called, law enforcement not on site
- 190 – Law Called A3, law Enforcement on site
About
A3 is Contra Costa County’s innovative approach to provide timely and appropriate mental and behavioral health crisis services to anyone, anywhere, at anytime in the county.
24/7 Behavioral Health Crisis Support
If you or someone you know is experiencing a behavioral health crisis, call the A3 Miles Hall Crisis Call Center at 844-844-5544, available 24/7.
Additional resources:
- Call 911 in an emergency
- Adults: Call 988 or Text ‘HOPE’ to 20121
- Under 18: 877-441-1089
Related Stories:
Nov 28, 2023 – Contra Costa County Residents Can Now Access Behavioral Health Crisis Care 24/7: A3 has grown from a pilot project in 2021 to now operating 24/7. Currently, A3 responds to about 200 calls and dispatches 30 mobile teams per week. They helped over 2,900 callers in 2022 and expect that number to grow to more than 4,500 people this year.
