The National Committee for Quality Assurance (NCQA), the national evaluator of health insurance plans, has recognized Contra Costa Health Plan (CCHP) as one of the highest rated health plans in the nation and among the best in California for patient experience and quality of care.
Among health maintenance organizations (HMO) offering Medi-Cal, CCHP was one of the top two plans in California, both receiving 4.5 out of 5 stars on NCQA’s annual report card.
CCHP received exceptionally high marks among patients for the quality of care, equity and preventative care including children and women’s care and cancer screening. CCHP was also one of 14 Medicaid plans in the US to earn 4.5 out of 5 stars.
“We are proud to once again receive ratings that show patient care and equity are at the heart of what we do,” said Contra Costa Supervisor Diane Burgis, who serves as vice chair of CCHP’s Joint Conference Committee with the county Board of Supervisors. “We have an exceptional team and an outstanding health system that allows us to provide the best care to our county residents and support for our community.”
Contra Costa Health provides high-quality, affordable coverage through CCHP, which marked 50 years of service in 2023. CCHP was the nation’s first federally qualified, state-licensed, county-sponsored HMO.
CCHP’s high marks and recognition by NCQA are a direct result of the exemplary care and patient support provided by Contra Costa Regional Medical Center and Health Centers, community clinics in CCHP’s community provider network, and CCH’s Public Health and Behavioral Health divisions. Altogether, CCHP touches about 265,000 members, including 235,000 Medi-Cal enrollees.
Visit Contra Costa Health Plan to learn more about CCHP, including how to enroll if you need healthcare, or call 1-800-211-8040 weekdays.
About NCQA: NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS) is the most widely used performance measurement tool in health care. In recognition for its leadership in diversity, equity and inclusion, NCQA has won the Excellence in Diversity Award from the Chesapeake Human Resources Association. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make more-informed health care choices. NCQA can be found online at ncqa.org, on Twitter @ncqa, and on LinkedIn at linkedin.com/company/ncqa.
