Last week, Concord Police Chief Mark Bustillos provided its 2024 Crime Data and an update on the Concord Police Department to the City of Concord.
It was also Bustillos 5th year anniversary with the City of Concord where he thanked the entire department. He highlighted he was hired during COVID where he started with budget cuts.
“In 2021-22, that was the summer unrest where looting was okay and defund the police was in vogue. At the end of 2022, COVID and come to a completion,” explained Bustillos. “I would say 2023 was our first normal year as a police department, without COVID, without budget cuts, etc. So 2024, when you look at comparison, take that into consideration. This is who we are today.”
Bustillos shared that that they now are able to compare crime apples to apples with crime data (NIBRS) but how safe people feel does not always align with crime data.
Bustillos shared that shoplifting was up 63% to 669 incidents, but believes 2025 data will show more than 1,000 incidents because businesses are now actually reporting the crimes.
“Shoplifting, we believe we are now getting more reports now of it, whereas before retailers threw up their arms, they stole something, nothing was going to happen to the person anyway and we go on from there,” stated Bustillos. “With the changes in the laws, we definitely have more calls… we are making more arrests and people are being held accountable.”
Quantifying Use of Force
Bustillos said they had forward thinking policies which he called good, noting that when someone is being arrested, they need two officers. The data showed 296 Use of Force Incidents out of 110,365 calls for service – 0.3%.
Calls for Service
- 2024 – 110,365
- 2023 – 110,003
- 2022 – 104,389
- 2021 – 105,330
Response Times / Travel Time (Priority 1 Calls)
- 2024 – 7:47 / 5:03
- 2023 – 9:50 / 5:47
- 2022 – 11:17 / 6:50
- 2021 – 12:30 / 6:56
Mental Health Services
- Total A3 Calls for Service: 878
- A3 Response: 713
- Officer & A3 Co-Response: 117
- A3 Unavailable: 25
- Calls for Service Cancelled: 10
Mental Health Crisis Metrics
- 5150 holds decreased by 27% since partnership began
- Mental health related police department calls for service decreased by 41%
- Since CPD began tracking diverted calls in August 2023 and with the 24/7 availability of A3 in December 2023, patrol utilization increased 180%
2024 Drone Usage
- Established in March 2022
- 13 active pilots, 1 supervisor
- All Part 107, basic, advanced, and nigh flight certified
- Tracked and audited using Air Data
- Usage logs uploaded to City of Concord Website monthly
Drone Deployments:
- Search & Rescue: 62
- Law Enforcement Operations: 565
- Observation for officer safety (interior/exterior)
- Locating a criminal suspect evading police
- Crime scene investigations/collision reconstruction
- Demo & Public Demonstrations: 34
- Test Flights & Training: 864
Sworn Positions (Peace Officers)
Authorized 140 Positions
- Currently have 125 positions filled (15 vacancies)
- Estimated to have 16 people eligible for retirement by December 2025 On-boarding process (recruitment, academy, FTO) takes well over a year
Professional Staff
Authorized 56 Full-time Positions
- ➢ Comprised of managers, dispatchers, Community Service Officers Currently have 49 positions filled (7 vacancies)
Here is the full report + slides — click here
Watch the Presentation — click here
Some notable increases and decreases between 2023 to 2024 include:
- Arson: +29
- Assault (aggravated): +4
- Assault (simple): + 63
- Burglary: -23
- Embezzlement: +16
- Murder: -1
- Robbery: -18
- Shoplifting: +250
- Vehicle Theft: -157
- Weapon Law Violations: +127
Here is the rundown of data between 2022-24. Typically the Concord Police Department will provide an overall presentation to the City Council sometime in the next month or two.
| Nibrs Code Name | 2022 | 2023 | 2024 |
| Aggravated Assault | 581 | 408 | 412 |
| All Other Larceny | 590 | 588 | 576 |
| Animal Cruelty | 5 | 4 | |
| Arson | 71 | 45 | 74 |
| Assisting Prostitution | 8 | 7 | |
| Burglary | 500 | 528 | 505 |
| Counterfeiting | 74 | 72 | 77 |
| Credit Card Fraud | 90 | 60 | 84 |
| Vandalism | 1001 | 975 | 889 |
| Drug Equipment Violations | 385 | 440 | 502 |
| Drug/Narcotic Violations | 836 | 827 | 883 |
| Embezzlement | 17 | 27 | 43 |
| Extortion/Blackmail | 8 | 9 | 9 |
| False Pretenses | 196 | 185 | 202 |
| Fondling | 71 | 86 | 70 |
| Identity Theft | 28 | 32 | |
| Impersonation | 39 | 45 | 52 |
| Intimidation | 176 | 230 | |
| Kidnapping | 59 | 58 | |
| Motor Vehicle Theft | 734 | 812 | 655 |
| Murder | 5 | 4 | 3 |
| Negligent Manslaughter | 1 | 1 | 2 |
| Pocket-Picking | 8 | 14 | 9 |
| Pornography/Obscene Material | 20 | 18 | |
| Prostitution | 7 | 11 | |
| Purse-Snatching | 8 | 12 | 2 |
| Rape |
30 |
38 | 39 |
| Robbery | 182 | 203 | 185 |
| Sexual Assault With An Object | 12 | 8 | 18 |
| Shoplifting | 227 | 401 | 651 |
| Simple Assault | 763 | 977 | 1,040 |
| Sodomy | 10 | 8 | 15 |
| Statutory Rape | 3 | 6 | 10 |
| Stolen Property Offenses | 127 | 146 | 159 |
| Theft From Building | 164 | 208 | 200 |
| Theft From Motor Vehicle | 1253 | 944 | 813 |
| Theft of Motor Vehicle Parts | 304 | 282 | 195 |
| Weapon Law Violations | 293 | 380 | 507 |
| Total | 8,805 | 9,043 | 9,241 |
To view the data from City of Concord, click here
Previous
- Jan 31, 2025 – City of Concord 2024 Crime Data Available
- April 24, 2024 – Concord Police Chief Presents 2023 Crime Data
- Feb 24, 2024 – City of Concord 2023 Crime Data Available
