On Tuesday, the San Ramon Police Department provided its 2024 annual report for the City of San Ramon. The presentation was approximately an hour.
Calls for Service
- 2024: 78,805 (only 29 use of force incidents, 1 in every 2,750 calls)
- 2023: 72,802
- 2022: 65,252
- 2021: 67,854
According to chief Denton, the city has never had over 30,000 community generated calls in its history of the San Ramon Police – calling it a “significant increase” while officer initiated calls only went up by 300 calls (42,257). He said they are up 7,000 calls in a single year from the community.
He added that since they did their patrol staffing study in 2022, and they were deemed to have enough officers, they have since had a spike in calls for service by 8,000 with the trend continuing into 2025—which they are up year-to-date by 10%. He did add, they are still able to maintain Priority 1 response time of under 5:00 minutes.
- Traffic Stops: 7,851
- Reports: 3,391
- Arrests: 464
Carlson shared San Ramon saw violent crime being down 35% while property crime is up 16%.
| Group A Crimes | 2022 | 2023 | 2024 |
| Murder/Manslaughter | 0 | 1 | 0 |
| Rape/Sexual Assault | 10 | 20 | 18 |
| Robbery | 18 | 26 | 18 |
| Aggravated Assault | 36 | 88 | 44 |
| Burglary | 126 | 88 | 116 |
| Larceny Theft | 622 | 633 | 703 |
| Vehicle Theft | 63 | 96 | 129 |
| Arson | 6 | 5 | 4 |
| Total Offenses | 935 | 881 | 1,032 |
Unreported Crimes
“As we talk about crime statistics and I talked a couple years ago I talked about unreported crime in San Ramon, I stood up here and I said I didn’t think it exists very much, it happens a little bit. I don’t think that is the case anymore,” said Carlson. “I say I don’t know that is the case because over the last two years since I presented and said that, I’ve probably had more people talk to me at community events
Crimes per 1,000 residents
- 2024: 12:22
- 2023: 11.50
- 2022: 10.51
- 2021: 11.15
- 2020: 10.14
- 2019: 13.84
- 2018: 10.56
- 2017: 13.61
- 2016: 11.03
- 2015: 11.85
Traffic:
Moving Violations: 3,372
Crashes by Year
- 2024: 472
- 2023: 509
- 2022: 510
DUI Crashes by Year
- 2024: 23
- 2023: 32
- 2022: 31
DUI Arrests by Year
- 2024: 52
- 2023: 71
- 2022: 66
Behavior Health Response Program
According to Captain Becky Chestnut, their behavior health response program, in partnership with San Ramon Valley Fire Department, allows them to divert some of their police calls to medical calls for service —she added these discussions began back in 2021 and launched in October 2023. She explained in the past, all calls went to the police department and were treated like a criminal call.
In 2023, there have been 281 incidents in San Ramon with 52 of them receiving a fire first response. Of those, 42 did not result in an involuntary hold. This resulted in a 81% diversion rate.
Organized Retail Theft Suppression Team (ORT)
According to Captain John Cranford, it was launched in 2023 with grand funding to fight retail crime in the City of San Ramon – they made 83 arrests. He stated that Ulta Beauty puts out its own annual report shared that 30% of all of Ulta’s organized retail theft cases in northern California were solved or closed by the San Ramon ORT team. The report also shared of the people arrested in San Ramon, none of them had come back to reoffend.
San Ramon ORT had 177 incidents of ORT crimes and arrested 83. 93 cases sent to Contra Costa County District Attorney for review while they participated in 10 multi-agency special operations.
According to Chief Carlson, this team made 105 retail theft arrests from 2023 to early 2025… of the 105 arrests, only 8 were from San Ramon. The rest were from another city.
Staff Report + Presentation: Click here
Related
- Jan 17, 2025 – San Ramon Police Release 2024 Organized Retail Theft Data
- April 23, 2024 – 2023 San Ramon Crime Data
